Public Bank is urging customers to migrate to its newer MyPB mobile app, following the discontinuation of its older PB engage MY app. In a recent notice, the bank has announced that the latter can no longer be accessed from 15 August 2025.
Customers are advised to download the MyPB app from the Google Play Store, Apple App Store or Huawei AppGallery, and log in using their existing PBe credentials. To migrate PB SecureSign to the new app, users must approve the Push Notification received on their PB engage MY app.
Once that’s done, PB SecureSign must be activated either at a Public Bank branch or via an ATM. However, those with a physical SecureSign Token can perform this step without visiting a branch. A 12-hour cooling-off period applies after completing activation through MyPB.
This latest reminder follows Public Bank’s earlier announcement made in February this year, confirming that the PB engage MY app will be completely phased out starting June 2025. Customers are encouraged to switch as soon as possible to avoid service interruptions and take full advantage of what the MyPB app has to offer.
The transition to MyPB is part of the bank’s effort to modernise its digital banking offerings. According to Public Bank, the new app comes with a cleaner interface and enhanced functionality, such as real-time account viewing, fund transfers, expense tracking, loan calculators, appointment scheduling, and direct applications for financial products.
(Source: Public Bank [official website])
