UPDATE [3:30 PM]: The site is now accessible once again. Scroll further for more info.
Maybank earlier today notified its customers that the Maybank2u website is currently inaccessible. While the reason behind the disruption was not revealed in the announcement on its website and social media channels, it is possible that this might be related to the system maintenance that the bank performed on the site last night.
Yesterday, Maybank has said that its Maybank2u and mobile banking services would be out of service from 3:00 AM to 7:00 AM. Things seemed to be going well as the bank then released a notice at around 7:20 AM on its Facebook and Twitter to inform customers that all of its services were already back to normal.
#MBBAlert Dear valued customers,
Kindly be informed that you may perform your banking services on MAE and M2U MY apps.
Our Maybank2u web is currently unavailable and we are working on restoring this service.
(1/2)
— Maybank (@MyMaybank) August 6, 2022
However, Maybank then released another notice (shown above) just before 9:00 AM which said that the Maybank2u website is not accessible to users. That being said, customers still can utilize the MAE and M2U MY mobile apps to get things done according to the bank.
When we visited the site at around 12:50 PM, it was quite obvious that the site was really struggling to load to the extent that it took around two minutes for the processing error to appear for us. At the time this article was published, Maybank had yet to provide an estimated recovery time for the website.
We will keep you posted once we see or receive further updates from Maybank regarding the situation.
UPDATE [3:30 PM]:
Maybank released a brief notice at 3:17 PM announcing that the Maybank2u website and web services are now available as usual once again.
#MBBAlert Dear valued customers,
Kindly be informed that Maybank2u web service is back to normal. You may perform your banking transactions across all our platforms.
Our sincere apologies for the inconvenience caused today. We thank you for your continued patience and support.
— Maybank (@MyMaybank) August 6, 2022
However, the bank didn’t provide any further details regarding the cause of the disruption which has made the site inaccessible since this morning. Hence, it still made us wonder whether it is related to last night’s scheduled system maintenance.
