Maybank has recently put up a warning regarding a fake Maybank2u website that is being used to steal customer login details. The bank stated that customers were receiving texts, emails, and WhatsApp messages with links directing them to the fake online banking website.
In general, what is happening here is yet another classic example of a phishing scam. Phishing is when scammers pretend to be a legitimate organisation (eg. a bank) and trick you into revealing sensitive information.
Usually, the phishing websites would feature a design that closely resembles Maybank2u’s website, if not completely identical. Hence, that is why many could easily fall prey to such fraudulent sites.
For your security, remember to key in the URL manually (https://t.co/DClrIiFmpj) whenever you need to access your account.
Maybank never sends SMS/E-Mail/WhatsApp with links requesting you to log in or update your Maybank2u account. pic.twitter.com/B8a5yLgUb3
— Maybank (@MyMaybank) April 13, 2021
Over the past year, phishing scams have become commonplace – partly because of the increased use of digital services due to the COVID-19 pandemic. In January, the MCMC warned about scammers phishing for WhatsApp verification codes.
Later, AirAsia X and KFC warned separately about phishing scams which used their names. In light of the massive Facebook data leak involving 11 million Malaysians, you’d best be on your guard and very suspicious of unknown numbers asking for any information from you.
Meanwhile, Maybank has also reminded customers that it never sends messages through those methods asking them to log in or update their Maybank2u account. The bank also advised customers to key in the Maybank2u URL manually when they want to access their account.
However, if you’ve personally fallen for the phishing websites or any other scams related to Maybank2u, you should reach out immediately to the bank by calling its dedicated fraud hotline at 03-5891-4744 that opens 24 hours a day.
(Source: Maybank / Twitter. Image: Maybank.)