AirAsia X today warned members of the public against falling for a scam involving WhatsApp messages claiming to be from AirAsia X Berhad or its affiliates. These messages apparently ask recipients to deposit payment into an account allegedly belonging to a credit management company.
The airline company strongly denied having anything to do with the messages, emphasising that all official announcements are made through AirAsia Group’s official channels on social media and in the mass media.
“We strongly advise the public to disregard the message and not to share any confidential information with anyone through any messages or phone calls they receive claiming to be AirAsia X Berhad,” the company said in a statement.
This seems to be the latest Malaysia-based scam making its rounds on WhatsApp. Just last week, the Malaysian Communications and Multimedia Commission (MCMC) warned the public about a scam that could make you lose access to your WhatsApp account. That scam (similarly) involves perpetrators impersonating WhatsApp to ask for your verification code.
Online scams have predictably been on the rise in Malaysia since the start of the COVID-19 pandemic. So, it’s generally a good idea not to give any personal information to anyone requesting it on WhatApp or other messaging platforms as legitimate organisations, whether government or private, never reach out that way. You may read this if you want to know more about common scams in Malaysia and how to recognise them.