Post updated January 23rd, 2020 at 03:54 pm
UPDATE (22 August / 12:30 PM):
Malaysia Airlines, AirAsia and Malindo have issued statements regarding this. Their messages are to the effect of either asking passengers to arrive at the airport four hours before their flights, or to check in online.
Malaysia Airlines would like to urge passengers travelling, to check-in via mobile or web as KL international Airport (KLIA) is currently experiencing a network issue affecting all airlines’ check-in and boarding processes.
— Malaysia Airlines (@MAS) August 22, 2019
[Travel Advisory]: Airport congestion at #KualaLumpur https://t.co/t0JWCGMoev
— AirAsia (@AirAsia) August 22, 2019
In view of the problem, we encourage passengers to arrive at the airport 4 hours prior to departure. Updates will be done as soon as we received notification from the Airport Authorities. We regret for any inconvenience caused. (2/2)
— Malindo Air (@malindoair) August 22, 2019
ORIGINAL STORY (22 August / 11:37 AM):
Airports are one of the places where having internet connectivity is pretty much a necessity. Earlier today, the KL International Airport suffered disruptions to its internet connectivity, which hampered an important process.
Malaysia Airports announced via Twitter that this caused delays to the check-in process. As such, flyers are advised to reach the airport four hours before their flight, as well as check in to their flights online. This applies to flights from both terminals.
UPDATE: Meanwhile, at KLIA Main Terminal, as at 10.30am, there are 20 flights delayed. They are: pic.twitter.com/gvcIzmmEO9
— Malaysia Airports (@MY_Airports) August 22, 2019
The internet connection at both KLIA and KLIA2 have since been restored. At the time of writing, only the Flight Information Display at KLIA2 is not yet fully functioning. As a result of the systems disruption, 20 flights have also been delayed.
If you have an upcoming flight, it may be a good idea to head to the airport a little earlier than you usually need to. You should also check in online if possible to avoid issues when checking in at the airport.
(Source: Malaysia Airports / Twitter via Amanz)
