In a media briefing last week, Touch ‘n Go (TnG) has announced that it will be increasing the number of RFID fitment center very soon. At the same time, the company is also working to provide other methods for users to install RFID sticker on their vehicles.
At the moment, the company has five RFID fitment centers with all of them located within Klang Valley. One of them is located at TnG’s own headquarters in Bangsar South while the rest are within its highway partners including Kesas R&R in Awan Besar, Besraya Toll Plaza in Loke Yew, NPE HQ at Pantai Dalam Toll Plaza, and MEX Customer Service Center in Salak Selatan Toll Plaza.
The CEO of TnG and TnG Digital, Syahrunizam Samsudin stated that the company is planning to double the number of fitment centers by the end of 2018. As the company aimed to install RFID for 100,000 pilot users within the same period, TnG is also working to elevate the massive workload that these fitment centers are facing by looking into alternative methods.
One such method that the company will be rolling out soon is mobile trucks that will serve as roving fitment centers according to the COO of TnG, Noor Farilla Abdullah. Other than that, TnG is also working to allows consumers to obtain and fit the RFID sticker at petrol stations as well as having it to be pre-fitted to new cars as they rolled out from factory or dealerships.
TnG is also considering to offer premium home fitment service in future whereby the company will go directly to users’ home or premise to fit the RFID sticker on their vehicles. Self-fitment is also being considered as well although this method is highly dependable on approvals by various government agencies.