The Malaysia Communications and Multimedia Commission has compounded six telecommunications companies for the performance of their broadband connections in the first three months of 2016. The action was taken for failing to comply with mandatory standards for quality of service as provided by regulations set out by the commission.
The six affected telcos were not named, nor was the press informed of which standards were not met by the offenders. However, it is understood that three major telcos were compounded.
It isn’t too unusual to see telcos fined by the MCMC for failing to perform in one aspect or another. Last year saw multiple fines issued for improper registration of prepaid users and dropped calls. Telcos were also fined in 2013 for dropped call issues.
Deputy Communications and Multimedia Minister Datuk Jailani Johari said that the MCMC issued a total of 15 fines to telcos last year for various reasons. He also said that all telcos should comply with the prescribed mandatory standards for quality provided by the government.