If you own an Acer product whether it being a laptop, desktop, tablet, or smartphone, here is a good news for you: the company has recently launched a dedicated smartphone app for Acer Care Centre in Malaysia. Even though the app is rather rudimentary, it is certainly an effort by Acer to step up its customer service for our market.
Hence, the app is quite straight forward to use. After user registration, customers then able to register their Acer products rather easily by using its serial number and purchase date. Each users are able to register and keep track of multiple Acer products under their name.
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For warranty purposes though, users might have to save a copy of their proof of purchase into the app. In fact, Acer is now offering 3 months’ worth of extended warranty for the first 1,000 Acer customers to download the app and register their device through it.
Meanwhile, the app allows users to receive service status updates from Acer Care Centre and the service history for their Acer devices. Last but not least, the app is also equipped with a list of all 16 official Acer Care Centre locations throughout Malaysia. All these locations as well as this new app are administrated by Highpoint Service Network, the long-time service provider for Acer Malaysia.
However, the Acer Care Centre app is only available for Android devices at the moment and its jurisdiction is limited to products that are sold by Acer Malaysia only. Available for free, just head on to Google Play Store to get your hands on the app for the benefit of your Acer products.
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