In light of landing into a “sticky” issue, ASRock recently announced that it will help its customers and replace any 600 Series AMD motherboards that were affected by stickers gone rogue. We, of course, refer to the issue where stickers placed on the motherboard’s DDR5 memory slots would not fully come off and instead, leave an adhesive path of destruction behind, in and on the affected slots.
To provide some context to the situation, it is best to go back to the start of it all: a posting on Reddit. Earlier last week, a Redditor opened up a thread, complaining about how the sticker on the DIMM slots did come off entirely, and instead left of sticky trail of destruction upon its removal. Now, to be fair, the stickers weren’t placed there under malicious intent; ASRock intended the stickers to serve as a warning, under the guise of an installation guide – over the longer-than-average, first-time boot up times for the new Ryzen 7000 series CPUs and their corresponding 600 Series motherboards.
Elaborating further, AMD’s new 600 Series motherboards and longer boot-up times varied, and it all depended on how much RAM you had installed. For example, if you were to populate two slots with 16GB DDR5 each, the process would take about one minute and 40 secs. Whereas populating all four slots with 32GB DDR5 sticks each would require new users wait for as long as six minutes and 30 seconds. As you can more or less imagine, many users who bought the affected ASRock motherboards were less than pleased that the brand had not only shot itself in the foot, but also indirectly crippled its customers with its alleged good intentions.
On that note, ASRock already said that all future 600 Series motherboard will not take this long to boot anymore, since both it and AMD have already created a BIOS that will be deployed at the assembly line, thus negating the need to ever place that sticker on the slots anymore. So, if you’re one of the handfuls of ASRock 600 Series owners that were affected, we think you should take up the brand’s offer.