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Home Fintech

e-pay Is Shutting Down Its Online Prepaid Reload and Bill Payment Platform

It is unclear whether this move will affect the company's other solutions.

by Chief Chapree
April 7, 2022
e-pay HQ Sunway
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e-pay recently announced that its online platform for prepaid reload and bill payment will be discontinued later this month. The platform which is also called e-pay EVE allows customers to perform both types of transactions through a dedicated website and mobile apps.

The discontinuation of the service was made public via a banner on e-pay’s official website. The company also published a notice regarding it on 5 April through both of its official Facebook pages although the notice didn’t provide any explanation behind the move.

The notice for EVE discontinuation on e-pay’s website, as captured at 12:45 PM today.
The web version of e-pay EVE, as captured at 12:50 PM today.

It is also unclear whether the discontinuation of EVE has any effect on e-pay’s services for physical merchants. That being said, e-pay’s parent company GHL Systems has previously pointed out in a statement during the alleged data breach incident last year that EVE is a standalone system.

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Meanwhile, GHL somehow has yet to announce the discontinuation of e-pay EVE on its website or Facebook page at the time this article is published. While this may amount to nothing and could be just a simple lapse in communications, we still thought that it was rather odd that GHL didn’t talk about it since we believe EVE is a major part of e-pay’s operation.

(Thanks for the tips, KevinNgTK!)

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Filed Under e-paye-pay eveghl systems
Updated 2:47 pm, Thu, 7 April 22
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