Sunday, January 29, 2023
  • Hype
  • Murai
  • Lipstiq
  • Diva
  • Varnam
  • Moviedash
  • Autofreaks
Lowyat.NET
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables
No Result
View All Result
Lowyat.NET
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables
No Result
View All Result
Lowyat.NET
No Result
View All Result
Home Banking

CIMB Customers Get Accounts Frozen; Bank Blames Processing Error

They had received an alert saying that a huge portion of money in their account have been frozen.

by Chief Chapree
January 27, 2022
1k
SHARES
Share on FacebookShare on Twitter

A number of CIMB customers have shared on social media a message from the bank which said that a huge portion of money within their account have been earmarked. Subsequently, many of these customers found themselves not able to perform any transaction with the said account.

Among them is Twitter user manap.exe (a.k.a @pundetaguna) who then reached out to CIMB’s customer service and was told that there has been a processing error involving a service called “Money Send” which led to the duplication of fund transfers to their account. We couldn’t find such service by that name on CIMB’s website but the closest reference that we found is a Mastercard-related service.

i just received this message last night and i thought "mende lagi la bodo ni" and then i went log in to my cimb click and wtf??? pic.twitter.com/RYOf99xO3L

— manap.exe (@pundetaguna) January 25, 2022

Meanwhile, manap.exe were further informed by the customer service agent that the bank will credit the earmarked amount – RM28,500.90 in their case – from the account. In a separate tweet, the user has clarified that they have never received such an amount of money before.

ADVERTISEMENT

Over at CIMB’s Facebook page, several other customers have also reported receiving a similar alert from the bank – with some of them involving amounts of more than RM 100,000.

(Source: [1][2][3][4])
When we reached out to CIMB to obtain further clarification, we were provided with this statement:

We have noted a processing error which has led to a small number of customers receiving duplicate credits in their accounts.

We are reaching out to these customers to ensure a fair and managed resolution. Impacted customers can also call us at 03 22956188 for further clarification and discussion.

All in all, we were told that CIMB will sort this issue out directly with each customer that has received the alert. However, the bank did not detail exactly how the issue will be resolved.

Follow us on Instagram, Facebook, Twitter or Telegram for more updates and breaking news. 

Tags: CIMBcimb bank
Updated 11:17 am, Fri, 28 January 22
Back to top
Share410Tweet257SendShare

RELATED ARTICLES

cimb lock clicks id
Banking

CIMB Launches Lock Clicks ID Feature For Compromised Accounts

by Ikmal Rozlan
January 18, 2023
CIMB SecureTAC Mandatory Transactions Security
Banking

CIMB Will Soon Implement Mandatory SecureTAC For RM 100 Transactions And Above

by Heirul Kamel
December 2, 2022
[Image: CIMB.]
Fintech

Touch ‘n Go Group CEO To Lead CIMB Group Consumer And Digital Banking Division

by Chief Chapree
November 24, 2022
CIMB Clicks Convenience Updated Features Functions
Banking

CIMB Clicks Authentication Limited To A Single Device Starting Next Month

by Heirul Kamel
October 25, 2022
Load More

ADVERTISEMENT

LOWYAT.TV

No Result
View All Result

TRENDING TODAY

  1. 1
    Fintech

    Touch ‘n Go To Be Scrutinise By KPDN’s Task Force Soon

  2. 2
    Entertainment

    Malaysia’s First IMAX With Laser Hall Is Now Open At GSC IOI City Mall East

  3. 3
    Computing

    The New Mac mini M2 And M2 Pro Are Made In Malaysia

  4. 4
    Banking

    CIMB Customers Get Accounts Frozen; Bank Blames Processing Error

  5. 5
    Branded

    U Mobile’s 5G-Ready Plan Users Are Enjoying 5G With No Extra Cost – Here’s How U Can Get On

Consumer Tech News & Reviews Malaysia

NETWORK

  • Hype
  • Murai
  • Lipstiq
  • Diva
  • Varnam
  • Moviedash
  • Autofreaks

ABOUT

  • Advertise
  • Careers
  • Privacy Statement
  • Contact Us
  • Editorial Policy
  • Terms & Conditions

©2022 LOWYAT MEDIA, LLC. ALL RIGHTS RESERVED.

No Result
View All Result
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables

©2022 LOWYAT MEDIA, LLC. ALL RIGHTS RESERVED.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
We use cookies to improve your experience. Learn More.