Wednesday, May 18, 2022
  • Hype
  • Murai
  • Lipstiq
  • Diva
  • Varnam
  • Moviedash
  • Autofreaks
Lowyat.NET
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
    • Notebooks
      • Compu-zone
    • Smartphones
      • Thundermatch
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables
No Result
View All Result
Lowyat.NET
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
    • Notebooks
      • Compu-zone
    • Smartphones
      • Thundermatch
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables
No Result
View All Result
Lowyat.NET
No Result
View All Result
Home News

MEASAT-3 Is Likely The Culprit Behind Astro and CONNECTme Disruptions

14,000 customers were affected by the satellite's thruster failure.

by Chief Chapree
June 25, 2021
MEASAT-3 Is Likely The Culprit Behind Astro and CONNECTme Disruptions
376
SHARES
7.5k
VIEWS
Share on FacebookShare on Twitter

Earlier this week on 21 and 22 June, Astro customers everywhere had experienced difficulties in accessing some of the channels provided by the pay-TV operator. The true nature of the issue was not revealed but officially, Astro said that the disruption was caused by an outage experienced by its satellite operator.

Even though the company didn’t specifically mention the name of its satellite operator in the statement, it is a publicly known fact that Astro relies on MEASAT satellites for its operations. According to a document that Astro has filed with Bursa Malaysia in 2019, the company leased 42 transponders on MEASAT satellites.

The much-dreaded SCNA error appeared on 21 and 22 June for many Astro customers despite having clear weather outside.

Aside from Astro, it turns out that MEASAT’s own broadband service, CONNECTme had also faced disruptions as well.

Below is MEASAT’s reply in response to Lowyat.NET’s query:

MEASAT had experienced an anomaly on one of its satellites at around 2pm on 21 June which had caused disruption to services. Only limited number of CONNECTme NOW sites are affected while the majority remain in service as we use multiple satellites to serve the market.

ADVERTISEMENT

As you may be able to notice, none of these statements made direct reference to any particular satellite. However, the statement released by the Malaysian Communications and Multimedia Commission (MCMC) yesterday seemed to indicate that the culprit behind these disruptions is the MEASAT-3 satellite.

CONNECTme VSAT dish.

Made by Boeing just like MEASAT-1 and 2, MEASAT-3 was launched from Baikonur Cosmodrome in December 2006 and is said to have a 15-year service life which means that it would reach its end-of-life this year. According to a document from 2019 that we mentioned earlier, Astro is using 12 transponders on MEASAT-3 although the company has planned to stop using them once MEASAT-3d goes into orbit next year.

Citing the report that it has received from MEASAT, the regulator said that the MEASAT-3 has encountered thruster failure on 21 June which has jeopardised its position in the orbit. The situation has since been rectified by using backup thrusters and the transponders on MEASAT-3 were then activated once again at 9:30 AM yesterday.

MEASAT-3 location and coverage map.

MCMC has also revealed that around 14,000 customers were affected by this incident. The regulator also said that the incident has also disrupted video distribution and mobile telco services, aside from Direct-to-Home and VSAT operations such as Astro and CONNECTme.

(Source: MCMC. Image:  Boeing, CONNECTme / Facebook, MEASAT.)

Tags: astroCONNECTmeMeasat
Updated 12:51 pm, Fri, 25 June 21
Back to top
Share150Tweet94SendShare

ADVERTISEMENT

RELATED ARTICLES

Hackers Hijacked Tesla’s Amazon S3 Cloud System To Mine Cryptocurrency
Random

IT Admin Imprisoned Seven Years For Wiping Out Company Servers

by John Law
May 17, 2022

It’s a common, even understandable feeling that there are times when we absolutely despise our job. Even worse is when...

Read more
PLUS Integrates Automated Number Plate Recognition With RFID Toll Payment System
Fintech

You Can Now Terminate Touch n Go RFID Tag Online

by Ikmal Rozlan
May 17, 2022

Touch n Go (TnG) is making it easier for users to terminate their RFID tags should they need to do...

Read more
Intel Gives First Look At ARC Limited Edition Desktop Graphics Card; Coming Summer 2022
Hardware

Official Intel Beta Drivers Lists Seven Potential ARC Desktop GPUs

by John Law
May 17, 2022

Intel's ARC Alchemist graphics cards aren't going to be hitting the global market anytime soon, with the chipmaker having said...

Read more
ASUS Launches GeForce RTX 3080 Noctua Edition; Retails For RM5210
Hardware

ASUS Launches GeForce RTX 3080 Noctua Edition; Retails For RM5210

by John Law
May 17, 2022

ASUS officially launched the GeForce RTX 3080 Noctua Edition graphics card, made in collaboration with the Austrian cooler brand, Noctua....

Read more
Load More
No Result
View All Result

TRENDING TODAY

  1. 1
    Data Breaches

    Another JPN Database Appears Online With An Asking Price Of Almost RM44,000

  2. 2
    Random

    IT Admin Imprisoned Seven Years For Wiping Out Company Servers

  3. 3
    Fintech

    You Can Now Terminate Touch n Go RFID Tag Online

  4. 4
    News

    MEASAT-3 Is Likely The Culprit Behind Astro and CONNECTme Disruptions

  5. 5
    Social Media

    Elon Musk Gets A Telling Off By Twitter Legal Team For Breaking NDA

Lowyat.NET

Consumer Tech News & Reviews Malaysia

NETWORK

  • Hype
  • Murai
  • Lipstiq
  • Diva
  • Varnam
  • Moviedash
  • Autofreaks

ABOUT

  • Advertise
  • Careers
  • Privacy Statement
  • Contact Us
  • Editorial Policy
  • Terms & Conditions

©2022 LOWYAT MEDIA, LLC. ALL RIGHTS RESERVED.

No Result
View All Result
  • News
    • Lifestyle
    • Computing
    • Hardware
    • Internet
    • Rumours & Leaks
    • Software
  • Forums
    • Kopitiam
    • Tradezone
    • Property Talk
    • Finance & Business
    • Fast and Furious
  • Gaming
    • PC Gaming
    • Console
    • Esports
  • Mobile
    • Apps
    • OS
    • Tablets
    • Phones
    • Telco
      • Celcom
      • DiGi
      • Maxis
      • Tune Talk
      • U Mobile
      • Buzzme
  • Pricelists
    • Hardware
      • Compu-zone
      • Viewnet
      • Thundermatch
      • Sri Computers
    • Notebooks
      • Compu-zone
    • Smartphones
      • Thundermatch
  • More
    • Automotive Tech
    • Drone
    • Enterprise
    • Entertainment
    • Fashion
    • E-Hailing
    • Wearables

©2022 LOWYAT MEDIA, LLC. ALL RIGHTS RESERVED.

We use cookies to improve your experience. Learn More.