It is no secret that TM is looking to announce a new mobile plan this month, under the new Unifi Mobile moniker. Earlier today, the company has quietly rolled it out: a new, 100% digital telco that is serviced almost entirely via an app.
The official UniFi Mobile app is live on both the Android Playstore and iOS App Store right now. From the looks of it, the service will be largely similar to Maxis’s Ookyo and Digi’s Tapp, where every interaction from topping up, purchasing add-ons, and even customer support is handled on this app.
As an early bird bonus, TM is offering new Unifi Mobile subscribers a generous 20GB of free LTE data with every sign-up throughout the promotional period (it is not specified how long, however). Plus, the activation fee is also waived at the moment. Users need pay a delivery fee of RM 10.60 if they want their SIM card to be delivered to them, or instead can pick up their starter pack from the nearest TMpoint for free.
Registration is done on the app and there is no expiry date on the prepaid credit as long as the line is active; this is also true for bundled calls, SMS and data. All you need to do is to make any usage, reloads or purchase any add-ons within 90 days from the last purchase date (which we assume is the last time you reload your number).
The system will pull out your details automatically if you are a current TM subscriber from the email address you supply during the registration. As this service is inherited from Webe, the phone number will use either the 010 or 011 prefix.
A nice surprise is that you can register up to 5 numbers at the same time when you sign up; perfect for those who want to have their family members under their account.
According to the FAQ, each pack will have the following bundled with every activation:
- 20GB (LTE only) during promotion period
- 50MB (3G/LTE data)
- 10 minutes call (all networks)
- 10 SMS (all networks)
For data, Unifi Mobile has a few packages available for customers to purchase straight from the app:
TM also confirmed that the Unifi Mobile service uses the 850MHz Band 5 LTE, the same as with Webe. If users are interested in this service, users have to make sure their smartphone/tablet supports the band. Celcom will be the domestic roaming partner for 3G/2G when LTE is not available.