Samsung looks to have run into yet another problem with batteries; this time with a slightly more puzzling problem. Customers are reporting that the Galaxy Note 8 is having trouble charging if the battery is completely drained, leaving the device completely bricked.
There are few theories as to what is happening with these devices; since it’s impossible to tell why the batteries are just giving up. Samsung, on its part, has simply been issuing replacements for the affected devices.
For the most part, it would appear that the complaints have all been coming from the United States. Possibly meaning that this is a US-centric problem, and indicating that the Qualcomm Snapdragon mobile platform is at fault. The rest of the world gets Samsung’s own Exynos processor in their Note 8.
The issue could also stem from a software problem; although that would mean that it also affects users outside the US. It’s difficult to tell, with few reports appears from other places on the planet.
This is not nearly as widespread an occurrence as it may seem. Perhaps resulting from a bad manufacturing batch. If that’s the case, it would explain why Samsung is simply replacing the affected Note 8s.
In any case, there is no telling what is happening with the smartphone; but it does reflect badly on Samsung’s ability to keep its battery suppliers in check. Fortunately, the company has shown that it can handle these problems in a mature and positive manner.