The PlayStation 4 has been having a run of bad luck since the launch of the system software update last week, and it has continued with users who pre-loaded Call of Duty: Advanced Warfare. “Fortunately” the issue also appears to be happening on the Xbox One version of COD, which says more about publisher Activision than anything else.
Users reported that the game would freeze when the installation reach 2-percent, and multiple attempts to restart it would result in the same problem. Sony has acknowledge the issue with a Tweet and advises users to delete all pre-loaded files and download everything again.
We're aware of the issues with CoD Advanced Warfare. Please check here for more information http://t.co/rLZzsmpE1l
— Ask PlayStation (@AskPlayStation) November 3, 2014
No explanation was given for the problem, although there is some comfort in knowing that it is not caused by the system update. However, this means that both Xbox One and PS4 gamers have missed out on the Day Zero access and the double xp that was promised.
Activision and developer Sledgehammer games have not commented on the issue. This is not the first time that a highly anticipated multiplayer first person shooter has had issues at launch. Both Battlefield 4 and Destiny also faced problems on day one; and Electronic Arts has even delayed the launch of Battlefield Hardline in an attempt to reduce the possibility of problems cropping up.