The PlayStation 4 system software introduces interesting new features like Share Play and music played off a USB flash drive; unfortunately, some users are also reporting that it is causing issues with their consoles. The issues cover a range of problems like bring unable to log into Youtube accounts and being stuck in Rest Mode.
As the biggest system update for Sony’s next generation console, the system software update codenamed Masamune became available for download late last night. Shortly after installing the files, users began to notice their consoles behave erratically and took to social media and message boards to find out if they were the only ones with the problem. The most common issue appears to be consoles going into Rest Mode and being unable to wake up again.
Some also indicated that there are sound problems when using headsets, as the volume drops too low to be heard and can only be restored by rebooting the machine. Fortunately, these problems do not appear to affect everyone; although it is impossible to say just how widespread the issue is.
We're aware some of you are unable to connect to the PSN at this time. We are investigating the issue.
— Ask PlayStation (@AskPlayStation) October 28, 2014
At the same time, users began to complain that they were unable to connect to PlayStation Network servers. This apparently has nothing to do with the system update, and PlayStation is currently looking into issue.