After working on improving its network optimization program in the East Coast as well as in Sabah and Sarawak, Celcom will be shifting its focus to the Klang Valley and Kuala Lumpur areas. To achieve this, Celcom has roped in Nokia to use its optimization services and improve overall network, voice and data quality in the area.
Celcom’s network optimization program began with the local telco working on improving its network in the East Coast and East Malaysia. This initiative will now shift to the Klang Valley and Kuala Lumpur areas. This year alone, Celcom will invest close to RM1 billion to improve network quality and capacity for better data services, and it hopes to achieve its target of completing 2,014 4G LTE sites nationwide by the end of this year.
Nokia will use real-time network information combined with the latest geolocation techniques to plan and optimize Celcom’s 2G and 3G radio network infrastructure. By profiling device usage and behavior as well as traffic patterns, Nokia’s unique optimization service will pinpoint exactly where additional capacity or coverage is needed. Together, Nokia and Celcom will then plan the best solutions to handle rapidly growing data traffic, boost network performance and enhance the mobile broadband experience for each user.
These changes will not be immediately apparent, but Celcom users in the congested Klang Valley area will likely be seeing better network coverage as the year passes.
I am both long time Celcom & Maxis user. I noted Celcom’s coverage used to be better than Maxis & Digi in Penang but the past couple of months the service has deteriorated with frequent dropped calls and data connection. Hope they look into the issue seriously.
Will Digi follow suit?