Nokia has halted sales of its first Windows RT 8.1 tablet, the Lumia 2520, due to safety issues arising from the tablet’s charger. The charger, manufactured by a third-party manufacturer, has a design flaw which could result in users being on the receiving end of an electric shock.
According to Nokia, the charger’s plastic cover could come loose and drop off under certain conditions, exposing users to its internal components. When plugged in, Lumia 2520 owners are at a very real risk of electrical shock. Naturally, Nokia is urging all affected Lumia 2520 owners to stop using the faulty charger.
The Lumia 2520 tablet may not be available in Malaysia yet, but it has already been on sale in the US as well as several parts of Europe, including Austria, Denmark, Finland, Germany, Russia, Switzerland and the UK. The affected charger, known as the Lumia 2520 travel charger bearing the model number AC-300, is also available in other parts of Europe.
To date, there hasn’t been any confirmed incidents involving Lumia 2520 owners and the faulty charger, where the flaw was initially found in an internal QC process. As a result, sales of both the Lumia 2520 and the AC-300 travel charger have been suspended immediately. Nokia estimates that a total of 30,000 Lumia 2520 owners are affected, and the company is now working to “minimize the inconvenience”.
If you are one of the 30,000 owners of the Lumia 2520 with the faulty charger, head on to Nokia’s contact page here to receive more information as it becomes available.