Bukit Aman’s Traffic Investigation and Enforcement Department (JSPT) has collaborated with Bank Negara Malaysia to launch a new initiative called e-Police Reporting. This allows the public to report accidents without the need to go to the nearest police station.
A pilot project will be implemented from 1 September 2025 along the North-South Highway (PLUS). However, the criteria include that the affected vehicle must be a privately owned and those involved must not have caused any injuries or damage to other vehicles or public structures during the accident.
According to PDRM, this project is an innovative digitalisation initiative that integrates police expertise with national financial regulatory functions, particularly in the area of insurance claims. It aims to strengthen the police reporting system, making it more comprehensive, efficient, and integrated. Through this pioneering effort, the project is expected not only to enhance the effectiveness of investigations and enforcement but also to expand public access to police services via a more user-friendly and transparent online platform.
The implementation of this initiative is carried out in close collaboration with the Ministry of Transport Malaysia (MOT), the Road Transport Department (JPJ), and the National Financial Crime Control Centre (NFCC). The pilot project is also being conducted with the cooperation of the General Insurance and Takaful industry, led by the Malaysian General Insurance Association (PIAM) and the Malaysian Takaful Association (MTA).
If this project proves successful, it will be expanded across the country as it provides a platform for the public to report minor accidents directly to the PDRM. For more information on the pilot test of this initiative, including the methods and procedures for online police reporting, the public can visit the e-Police Reporting platform via this link.
(Source: PDRM via Facebook)
