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Home Hardware

Gamers Reportedly Returning Their Intel Core i9 CPUs En Masse

NVIDIA says the blue chipmaker is to blame.

by John Law
April 15, 2024
1.3k
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The Intel Core i9-14900K and 13900K are by far two of the most powerful desktop gaming processors a gamer can have inside their PCs. However, despite all the power they wield, gamers in South Korea were returning them en masse, all because of a problem arising through the fighting game Tekken 8.

According to ZDNet Korea, gamers in the country have reported their Core i9 13900K and 14900K suffering from an issue of insufficient memory when trying to play Tekken 8. Specifically, booting up the game with either CPU would result in an error message saying “not enough video memory”, followed by force closure. This, by the way, is in spite of the fact that most of the affected gamers were reportedly running top-tier NVIDIA GeForce GPUs.

It’s not just Tekken 8 that is crashing on these Core i9 CPUs either. Other reports point to a combination of a 13900K or 14900K with and the top-tier RTX 4090 inducing crashes in-game, just a few months after being assembled or paired together.

The crashes are seemingly due to games running on the Unreal Engine, with titles such as Hogwarts Legacy, Lies of P, The Calisto Protocol, and obviously Tekken 8, to name some examples. In worst-case scenarios, the CPU and GPU would cause systems to crash at random.

NVIDIA is squarely placing the blame on Intel over the crashes and is advising affected gamers to contact the blue chipmaker directly regarding their crashing and “insufficient memory” issues.

Intel has said that it is aware of the issue with the Core i9-13900K and 14900K and that it has engaged its partners into analyzing the reported issue. Meanwhile, one existing solution that appears to be doing the trick is to downclock or underclock the CPUs, either option seemingly improving stability.

ALSO READ:  Japan's Softbank To Invest US$2 Billion In Intel

(Source: Tom’s Hardware, Digital Trends)

Filed Under 13900k14900kcore i9 13900kcore i9 14900kintelIntel Core i9
Updated 9:12 am, Mon, 15 April 24
https://lowy.at/fSbal
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