Pos Malaysia recently revealed that a new contactless system has been integrated to Pos Laju deliveries. According to the company, customers are no longer required to provide their IC card or signature upon receiving their parcels.
Through this newly implemented system, recipients are provided with a 6-digit verification code that corresponds to their respective packages. The code will be sent by Pos Malaysia via SMS on the day of delivery, which the customer can use to verbally confirm their identity with postmen once they arrive on location.
This allows for all of Pos Laju deliveries to be made without any physical contact, ensuring the safety of both customer and staff – especially with the current situation with the worldwide pandemic. Furthermore, the postmen can also be instructed to leave parcels at the entrance of the recipient’s home or office reception area upon verification, which can then be collected after their departure.
With the new contactless delivery system now in effect, do make sure that the mobile numbers provided to your senders are up to date and correct. This would ensure that you will receive the required 6-digit verification code when your parcels are sent out for deliveries.