Banks including Maybank, Public Bank, CIMB and others have recently revealed that certain services will see brief disruptions due to scheduled maintenance over the course of the week. In separate announcements, the banks explained that they will be updating their banking services on different dates and times – with some occurring prior to and even during the upcoming 10.10 promotions.
Maybank revealed on Twitter that it would be carrying out scheduled maintenance for various services this Friday on 9 October 2020 from 11.30pm until 11.59pm. According to the bank, online services via its Maybank2u website and app will be affected including online payments, bank transfers, QR Pay, and Wealth. It noted that offline services such as debit card transactions, ATM, and automated cheque deposit will also be unavailable within the aforementioned time.
#MBBAlert Dear valued customers,
Please be informed that the following services will be unavailable at the following times:
— Maybank (@MyMaybank) October 6, 2020
Public Bank issued a notice on its official website stating that its PBe, PB Engage and PB Enterprise will be temporarily unavailable tomorrow on 8 October. The bank noted that these services will undergo system maintenance from 12am to 4am on the aforementioned date.
Bank Rakyat, on the other hand, tweeted that its banking services will be disrupted due to maintenance starting 4pm on 9 October and is scheduled to end at 12pm on 12 October. The bank noted that its Kredit-i service would not be affected during that time. It also advised customers to plan their transactions ahead of time in order to avoid any inconveniences, as well as to stay tuned to its social media accounts for any updates during the maintenance period.
Buat persediaan awal bagi melancarkan urusan kewangan anda sepanjang tempoh ini.#BankRakyat akan menaik taraf sistem Perbankan teras bermula Jumaat 9/10/2020 jam 4 petang – 12/10/2020 jam 12 tengah hari.
Terus ikuti sosial media kami utk maklumat terkini. pic.twitter.com/PSTQHvfXpe
— Bank Rakyat (@myBankRakyat) October 5, 2020
Meanwhile, HSBC announced that maintenance work will commence on 10 October from 1am to 7am. The bank’s maintenance schedule revealed that online transaction services via debit cards will be affected during that time frame.
According to a report by The Star, CIMB commenced maintenance work for its Clicks services earlier this morning at 2am, which has already ended at 2pm this afternoon. Services that were affected include bill payment and top up via debit card, as well as credit and prepaid card related transaction services. RHB also underwent maintenance for its banking services during the weekend from 12am to 9am on 3 October and 4 October 2020.