PlayStation Asia has decided to issue refunds to customers who didn’t get Final Fantasy VII (FF7) Remake in their desired language. This is following the uproar yesterday over the languages not being labeled during the game’s pre-order phase.
A notice the company issues effectively says anyone getting the Chinese / Korean version of the game will be refunded. Of course, this is provided they pre-ordered the game before 3PM of 8 April 2020. As for those who got the game after that point in time, PlayStation Asia will look into them on a case-by-case basis.
If you’re affected, you may be wondering when you will be getting your refund. On that, PlayStation Asia says it is currently working on it. When it is done, you’ll be notified via the PS4 Systems Notifications. The company will also be sending out updates on its official channels.
Looks like this entire incident is winding down to a close. On one hand, it’s great that PlayStation Asia is working to get it done so quickly. But on the other, it may not yet be a satisfactory conclusion for those who need the refunds to get the right version of the game.