Google appears to be having a spot of trouble with the new Google Home Max smart speaker. Customers who bought the device are reporting that it ends up crashing home WiFi networks; preventing the router from connecting to other devices. Further reports also indicate that this behaviour is being seen in similar products like the Chromecast and Home Mini.
Complaints on the Google product forums began yesterday, with users slowly chiming in with problems pertaining to Google Home devices. As of this point, it’s unclear as to why the devices are having a detrimental effect on WiFi routers. Turning off the Google Home product and performing a hard reset on the router returns WiFi to the rest of the household.
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Problems with Google’s home streaming devices are not necessarily new. The Chromecast has been known to interfere with WiFi connections since it was announced; although far fewer users have been confronted with this particular issue.
A solution to the issue may be some time off. Seeing that Google is now only collecting information from complaints on its forum. For the most part, only Chromecasts are available here in Malaysia; but those who have decided to bring the other Google Home products in on their own may want to hold off on connecting them to the local area network.
[Source: Google Home Help Forum]
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