Gamers Hideout has run into problems with its FIFA 18 pre-order deal. The game retailer has had to put a halt to its FIFA 17 trade-in deal due to a dispute with its suppliers. According to the company, the distributors in the region are refusing to recognise GH as an official retailer unless it complies with their requirements.
The pre-order deal began on 19 June, where GH allowed customers to trade in their copies of FIFA 17 to buy the upcoming FIFA 18 for RM149. Considering that FIFA 18 is set to cost RM249 at launch, this was considered to be a very good deal.
All that came to an end over this weekend, when GH announced that it is putting an end to that very deal. According to the statement, this was due to pressure from suppliers. However, the company did not reveal who was making the demands; and we understand that the supply chain for PlayStation 4 games in Malaysia is rather long.
At this point, GH is still looking into alternative sources for FIFA 18 in order to honour its pre-orders for the game. There’s no news on this front yet; but it is unlikely for much to have happened due to the extra long weekend.
We’ve reached out to Electronic Arts’ office in Singapore for comment on the matter, but have no yet heard anything back.
EA. It’s in the money making game.
EA do not profit from customers. EA profit with the distribution all over their covered regions. The one behind this hiatus is probably the distributors (which I can vaguely guess which one since there’s only one authorized distributor in Malaysia for Fifa 18) who supplies GH with their Fifa 18 games. Under fire by other retailers due to such trade in program, the distributors would have no choice to cut them off. Typical business tactics employ by dirty retailers
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