Apple has streamlined its process for users to identify if their iPhone 6s qualifies for the free battery replacement programme. This new online tool removes the need for users to head down to an Apple authorised dealer; which should cut down on the number of people who need to leave the house.
The battery replacement programme is currently in place to correct an engineering flaw that has left a number of iPhone 6s shutting down without warning. Apple itself says that this only affects a small number of devices, which is why it is necessary to for customers to verify if they have one of the defective products.
All users have to do now is get on Apple’s online tool and follow the instructions. It informs visitors on where to look for their iPhone serial number, which will tell if the phone was from the affected batch. If eligible for the replacement, the customer must also follow the instructions to prepare the iPhone 6s for repairs.
It should be noted that the iPhone in question may be inspected for other damage, and customers will have to pay for any additional repairs that need to be done. Apple has also said that its dealers may limit the replacement programme to the original country of purchase.
Those who faced the problem and paid to replace the battery on their own before the programme was announced can also contact Apple and try to arrange for a refund.