Uber Malaysia will be rolling a new feature that allows passengers to see how much a particular trip costs before calling a ride. This feature isn’t exactly new to the service, as it has been in operation in the US and India since July, but it is only now being introduced here in Malaysia.
Ideally, this allows passengers to know just how much the ride will cost before taking it. Uber’s FAQ explains that the calculation is done based on the time and distance it takes for the trip, as well as taking the local traffic conditions into account. Of course, this also means that surge pricing will also come into effect.
Speaking of which, this update will also see the surge pricing icon removed from the Uber app. This doesn’t mean that prices are no longer adjusted according to demand, but rather that people will no longer be aware if they are paying an extra 50-percent without doing the math.
Interestingly, the FAQ also covers the situation in where the passenger makes multiple adjustments in the middle of the trip. It essentially says that the original fare may not apply if the detour(s) is too substantial.
Uber will be rolling the feature out in Malaysia over the next few weeks.