Microsoft is backing away from its overly aggressive Windows 10 upgrade programme. A report indicates that the company will be redesigning the update notice to be clearer about what options the user has; as well as making it easier to decline the upgrade.
According to ZDnet, Microsoft will be altering the dialogue box to include the options to “upgrade now, schedule a time, or decline the free offer.” Closing the dialogue box will automatically decline the offer; instead of accept it as it is now. These changes are not significant, but it will be a way to address the complaints from Windows users who are not interested in upgrading to Windows 10.
Terry Myerson, Executive Vice President of Windows and Devices, issued the following statement:
“We started our journey with Windows 10 with a clear goal to move people from needing Windows to choosing Windows to loving Windows. Towards this goal, this week we’ll launch a new upgrade experience for millions of PCs around the world. The new experience has clearer options to upgrade now, choose a time, or decline the free offer. If the red-x is selected on this new dialog, it will dismiss the dialog box and we will notify the device again in a few days. We continue to recommend all of our customers upgrade to Windows 10 before the free upgrade offer expires on July 29. Thousands of engineers have been working on making Windows 10 the most secure version of Windows, helping to protect people from viruses, phishing, identity theft and more. We’d like our customers to upgrade and improve their experience with Windows and Microsoft.”
This change of heart comes shortly after a Californian travel agent successfully sued Microsoft for damages caused by a failed upgrade to Windows 10. An upgrade that she didn’t agree to. Microsoft itself has not made any connection between the case and this change of upgrade policy.