The user manual for the Samsung Galaxy Note 4 has been released for download, and users have discovered an interesting note in the troubleshooting section. It appears that the gap between the screen and bezel that users have complained about is not a manufacturing flaw, but rather a necessary manufacturing feature.
Images of the Korean version of the Galaxy Note 4 with business cards stuck in a gap in the phone made their rounds this week, and tech enthusiasts expressed concern about the issue. We noted that the gap could potentially allow moisture and dust to seep into the sensitive electronic components inside the phone, which could cause damage in the long term.
However, the very end of Samsung’s user manual for the Note 4 states that this gap is intentionally done. Although it also warns that some minor rocking and vibration of parts may occur due to the construction. It also warns that this gap could potentially expand over time. Here’s the excerpt of the manual that describes this gap:
A small gap appears around the outside of the device case
- This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
- Over time, friction between parts may cause this gap to expand slightly.
No explanation has been given for the existence of the ‘feature’, but it appears that Samsung is aware of the condition in which the device was shipping. Perhaps they may even have made some internal adjustments to prevent short term damage to the phone from the gap – not that it will inspire any kind of confidence from users who may not know about it.