Apple’s first update for iOS 8, dubbed iOS 8.0.1, has been pulled after it reportedly killed cellular reception and Touch ID for many users.
iOS 8.0.1 is the first update to the iOS 8 platform, which brings about plenty of bug fixes since iOS 8 was released to the public last week. Unfortunately, the update appeared to have killed off cellular reception and Touch ID for plenty of users – and all of the affected users are using either the iPhone 6 or iPhone 6 Plus, basically turning them into the iPod 6 and 6 Plus. Affected devices will have a “No Service” text displayed at the top of the screen, instead of the standard carrier name.
Oddly enough, older-generation iPhones do not appear to be affected by this update.
An Apple spokesperson confirmed the issue:
We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.
What’s puzzling isn’t only the fact that the latest iPhones being the only devices affected by this update, but also in Apple’s apparent delay in pulling back the update. Hours after reports began appearing about the broken update, many were still able to unknowingly download and apply this update before it was eventually removed. Apple did not disclose how many users have been affected by this update.
If you are one of the affected users with no cellular reception on your new iPhone 6, you’ll need to manually roll it back to iOS 8 by downloading the IPSW firmware. Do note that this will wipe your iPhone’s data and install a fresh copy of iOS 8, so you’ll need to back up your data on iTunes first. You can view the full step-by-step guide on CNET here.
This botched update cannot come at a worse time for Apple, which is facing plenty of bad press recently over #bendgate, where some iPhone 6 Plus owners claim that the aluminium unibody of the new iPhone is soft and thin enough that it can be bent with a user’s bare hands.
(Source: The Verge)