Following yesterday’s news of the problems with the Samsung Galaxy Ring, Daniel, better known as @ZONEofTECH on X, has issued a follow-up report on his wearable. In addition to sharing how Samsung fixed the problem, the X user this time gave additional background information about the problems he encountered and how this is a persistent problem with the wearable.
As a refresher, the X user reported that his wearable was slowly swelling around his finger and was barred from entering his flight due to the fire hazard it posed. Removing the ring proved to be a challenge as the battery swelled in specific areas, resulting in a “biting” grip on the user’s finger that necessitated a hospital visit.
In a follow-up post, Daniel first shared that Samsung has collected the ring from him for further investigation. As compensation for the trouble the device caused, the tech giant also refunded his overnight hotel as well as booked him a car ride home in the morning.
The X user then proceeded to highlight several issues he had with the Galaxy Ring that ultimately led to yesterday’s incident. He first recalled that the device’s battery had been “acting very weird for many months” and that the device stopped lasting longer than a day and a half at most.
Furthermore, Daniel also reported that the device would only turn on after it was left to charge for two full days. Worse yet, the swelling incident occurred when the device didn’t have any charge.
The X user has also compiled and shared similar reports of battery life and swelling issues from Reddit. He then concluded that something was wrong with the battery inside many, if not most, Galaxy Rings. According to the Reddit posts, Samsung has been offering free replacement units to customers, but these too also exhibited the same issues later on.
Daniel promises that he will share the results of Samsung’s investigation on X the moment he receives them. He ended his post by expressing optimism that this problem might be resolved and that all impacted units would be permanently replaced.
Samsung has reached out to us with an official statement regarding the incident. The statement reads, “The safety of customers is our top priority. This is an extremely rare case, and we are in direct contact with Mr. Rotar to retrieve the product and learn about the concerns.”
It goes without saying this is a serious issue that Samsung is, thankfully, addressing. Fortunately, there have been reports of these devices actually combusting, similar to the Samsung Galaxy Note 7 of yesteryear. There is no word if this issue also applies to the Malaysian market as well, but potential buyers and current device owners be advised.
