Chinese automaker Neta’s financial troubles are well known, but now the impact appears to be hitting closer to home. The e-hailing platform Grab has banned all Neta vehicles from its services recently.
First discovered by Soyacincau, Grab’s official website now shows that Neta vehicles have been added to its rejected models list. So far, the Chinese automaker has only launched two models in Malaysia—the Neta V and Neta X.

While many might assume the ban is linked to Neta’s ongoing financial troubles, Grab cites a different reason: safety. According to the company, both models were rejected due to safety concerns, noting that they received zero stars in the ASEAN NCAP crash test.
“While previous APAD guidelines required vehicles to achieve a minimum of three stars in the ASEAN NCAP crash test, this requirement has been removed in the latest guidelines,” Grab said in a statement to Soya Cincau. “However, Grab has made a business decision to uphold this standard to ensure the safety of our passengers and driver-partners.”

This adds another blow to the ongoing financial problems that the company going through right now. Just to note, Zhejiang Hozon New Energy Automobile, the parent company of Neta, officially entered bankruptcy proceedings on 19 June 2025 after a creditor filed a petition.
On the other hand, Neta Malaysia has declined to comment on the matter. However, there should be a prompt response from the company soon.
Just recently, in Malaysia, Neta’s local distributor, Intro Synergy Sdn Bhd, stated that it is shifting strategies by moving from a franchise dealership model to a direct-to-consumer approach in an effort to streamline operations. However, as of now, the future of Neta vehicles globally and locally remains uncertain.
(Source: Grab / Soya Cincau)