Adobe subscribers in Venezuela will no longer have access to the brand’s software due to US sanctions that prohibit trading with the country. The creative software company sent out an email to customers explaining that their accounts are to be deactivated and includes an email, explaining the reason behind its actions.
For context, the US government recently issued Executive Order 13884. The order is three pages long, but the gist of it is that the country “prohibits all transactions and services between U.S. companies, entities, and individuals in Venezuela”.
Well, is officially illegal has an Adobe products if you live in Venezuela pic.twitter.com/25zgaUIyqF
— Aender Lara 🍩 (@AenderLara) October 7, 2019
According to The Verge, Adobe is currently evaluating the existing partnerships and agreements with individuals and subscribers subjecting to the rule to remain compliant. On another note, the company said that it will continue its activity permitted by the Executive Order, but will pause all activities that are not permitted.
Executive order 13884 won’t go into effect until 28 October. In other words, Adobe subscribers in Venezuela will have until the specified date to download their content in the account. The sanctions will be enforced the following day. As if that wasn’t bad enough, Adobe also said that no refunds will be given either.
All in all, this is a rather unfortunate piece of news, as the executive order will clearly affects media outlets and creative artists who paid for the subscription-based software. For now, Adobe says that it will continue to monitor the situation but as for now, accounts will be deactivated.