Yesterday, we were made aware of an EDM e-mail from TM that was sent to select UniFi customers which offers an upgrade to a 30Mbps package that was previously offered on a trial basis at selected area in Klang Valley. Even though the package is yet to appear on TM’s website, it is a strong sign that the service is now finally ready to accept more customers. True enough, it turns out that the new 30Mbps plan is now available in all areas that are covered by UniFi.
It has come to our attention that TM might have recently sent electronic direct marketing (EDM) e-mails that offered speed upgrades to selected UniFi customers. While that might not sound like something out of the ordinary, what made the EDM interesting is the speed upgrade of 30 Mbps.
While many might not realize this, Microsoft and TM are actually close to each other but most of their collaborations are geared towards SMEs as well as techprenuership. Example of such collaborations include the “Good Bye XP, Good Buy Windows 8” program, Office In The Box packages, and //bina/ 2014. This will change soon though as both companies have decided to expand their collaborations into consumer space as well.
Celcom and Telekom Malaysia have signed an agreement that will see Celcom leasing part of TM’s network. The Memorandum of Understanding was signed to allow Celcom to increase its fibre-optic network coverage using infrastructure provided by TM Next-Gen Backhaul (TMNGB) services, while also providing a robust backhaul network for its LTE network.
Apart from revealing several new facts regarding its upcoming Streamyx 1Mbps and UniFi 10Mbps packages, TM has also shed more lights on the new UniFi 30Mbps packages in its response to our recent enquiries. As it turns out, TM has its own reason for quietly launching the trial run and not accepting upgrades from existing customers which became the focus of our inaugural #Dendajar editorial piece yesterday.
Truth to be told, our latest round of communications with TM yesterday does not revolved around the upcoming RM 38 1Mbps Streamyx package alone. Right after the revelation of the company’s new UniFi 10Mbps package (shown above) that will be made available to consumers in July, we also asked the company regarding the differences between the newly announced package and the existing Basic VIP 10Mbps package.
Well, the answer that we received might be a good news for some users out there. Read more to find out what it is about.
As you able to recall, TM has recently announced a new 1Mbps Streamyx package that will carry a monthly fee of RM 38 which is around 57% lower than existing package. To be available for consumers on 16 June, the new package comes with a data cap of 1GB though – a first for any TM’s fixed line broadband packages.
However, TM didn’t actually mention what will happen to the service once users hit the data cap in its original announcement. Hence, we have reached out to the company for further clarifications and it turns out that the answer is something that you might not have expected.
Yesterday, we learned that UniFi customers in selected areas throughout the Klang Valley are now able to utilise faster connection speeds of up to 50Mbps with the introduction of new UniFi plans. Not only that, these new packages are slightly cheaper than what consumers are currently paying for their top-of-the-line UniFi packages – which are much slower at 20Mbps.
So, this might be a good opportunity for existing UniFi customers to switch to a faster connection for less. Unfortunately though, that isn’t exactly the story. TM’s latest UniFi plans – or specifically, the terms and conditions that come with these plans – will serve as the first subject for our new segment called “#DendaJar“.
It appears that TM has quietly begun to offer faster UniFi speed at 30Mbps and 50Mbps for residential customers in selected areas around Klang Valley. Apart from being speedier than the existing maximum speed of 20Mbps, the monthly fees for some of these new residential packages seem to be cheaper than the existing 20Mbps offerings from TM.