The Ministry of Transport (MOT) has issued a final warning to e-hailing operators Maxim and InDrive, demanding full compliance with local regulations or risk having their licences suspended or revoked. Its minister, Anthony Loke, said both companies are currently undergoing a three-month observation period to rectify multiple service-related violations. This probationary period began on 24 July, following an earlier enforcement notice issued by the Land Public Transport Agency (APAD).
“Any operator facing enforcement action has the right to appeal to the MOT, and both companies have done so,” Loke told reporters during the launch of the Bas.My service in Kota Setar on Monday. “We’ve outlined the corrective actions they must take, and we’ve observed that they’ve begun making improvements.”
Loke explained that the primary offence committed by both platforms was operating without fulfilling E-Hailing Vehicle Permit (EVP) requirements, which is considered as a serious breach of regulations. However, he said the government is also considering the broader impact of an immediate shutdown, particularly on users and drivers who rely heavily on the services.
“This is their first offence, and we are giving them an opportunity to comply,” he said. “But if they continue to violate the conditions, their licences may be suspended or cancelled.”
The enforcement process began when APAD issued a Notice of Licence Revocation to both operators on 24 April 2025 after audits revealed widespread non-compliance. Under normal circumstances, the revocation would have taken effect three months later on 24 July. However, both Maxim and InDrive filed formal appeals, which were accepted by the ministry.
With the grace period now in effect, the operators must prove full compliance by the end of the three-month window. Loke made it clear that further leniency would not be extended beyond this point.
(Source: The Edge Malaysia)
