There’s no denying that the launch of both the Sony PlayStation 5 (PS5) and Microsoft Xbox Series X consoles were rather damp and quite frankly, the ongoing supply shortage and scalping issue isn’t helping anyone. For owners of Microsoft’s console, they’re now facing a rather odd problem: their controllers are suffering from disconnection issues.
According to the complaints , some Xbox Series X controllers were supposedly having trouble staying connected to the console; one user wrote on the Microsoft help forum that his controllers suffered from intermittent disconnections in intervals of 10 seconds, for about five times. Effectively destroying the gaming experience.
https://twitter.com/mjallemand/status/1344461330997252099?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1344461330997252099%7Ctwgr%5E%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fwww.theverge.com%2F2021%2F1%2F5%2F22215289%2Fmicrosoft-xbox-series-x-controller-disconnect-update
The issues aren’t limited to disconnection either. Some users have also shown their Xbox Series X controller having problems synching to their consoles, while other controllers suffer the reverse where their controllers are connected, but button input wasn’t being registered.
Fortunately, there is some good news: Microsoft is fully aware of these issues with its Xbox Series X controller and has assured console owners that a fix, which will be made available via a future update, is on the way. In the meantime, it is recommending affected users to update their controllers with a current software update that’s already available on the official Xbox page. At least until the official fix rolls out.
And just to be clear, the Xbox Series X controller issue seems to be isolated to just the console, and there have been no similar issues reported for Windows. That said, it’s unlikely that the issue will pose a problem for us, on account that the console isn’t officially available in Malaysia.
(Source: Microsoft [1] [2], The Verge, Game Informer)
Axl Tan contributed to this article.
