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Home News Internet

UPDATE: Google Hangouts Glitch Sends Messages To Multiple Recipients

by Pang Tun Yau
September 26, 2013
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New Google Hangouts

UPDATE 2: Yet another update from the App Status Dashboard:

“Google Talk service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
We have since identified the problem and are currently applying a fix. We’re very sorry to anyone affected and will provide an update when full service is restored. Earlier today we identified an issue with Google Talk messages sent between 22:00 PDT and 01:30 PDT. Any messages sent after 01:30 PDT are unaffected.”

UPDATE: Google have sent an update to the App Status Dashboard:

“Our team is continuing to investigate this issue. We will provide an update by 9/26/13 8:30 PM with more information about this problem. Thank you for your patience.
The issue has been resolved and all services are gradually returning to normal. We will update when full service is restored.”

A new glitch in Google’s Hangouts messaging service is causing messages sent to one recipient ends up being sent to multiple users. Lowyat.NET can confirm that this is still happening, and is also affecting Google Apps for Business accounts using GTalk. ZDNet has also reported a similar occurence, while a thread has been opened in Google’s Product Support page.

What’s worrying about the glitch is that the user is unaware that messages intended to one person is routed to others in his/her contact list. Even more worrying is the fact that the glitch is affecting a random group of people around the world, with no clear source behind the glitch. On Google’s Product Support page, there is already a thread about the glitch, affecting users on both Windows and Mac, web and mobile.

ALSO READ:  Google Adds Live Translation To Meet; Starting With English, Spanish

We’ve reached out to Google Malaysia for a response, and will update the post when we receive a reply.

Filed Under GoogleGoogle Hangoutsgoogle talkGtalkhangouts
Updated 9:52 am, Fri, 27 September 13
http://lowy.at/K4tPM
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