The Malaysian Communications and Multimedia Commission (MCMC) has begun a Public Inquiry on its proposed Mandatory Standards for Prepaid Public Cellular Service User Registration. The inquiry, held in accordance with Sections 55 and 61 of the Communications and Multimedia Act 1998, seeks to promote transparency and public participation in shaping the new regulatory framework.
The proposed standards are intended to replace the existing Prepaid User Registration Guidelines 2017 and introduce a more secure and accountable registration process. Among the key changes is the integration of a multi-factor authentication (MFA) mechanism via a secure automated platform, designed to enhance the integrity and security of prepaid user verification.
MCMC also intends to expand enforcement authority beyond service providers to include distributors involved in prepaid SIM registration. Under the revised framework, distributors will carry obligations under Section 51 of the CMA 1998, allowing MCMC to take direct action in cases of non-compliance or misconduct. This move aims to strengthen accountability throughout the entire registration chain and mitigate potential risks related to fraud or misuse.
Additionally, the proposed standards introduce new protections for minor users. Individuals aged between 12 and 17 will be required to register prepaid services through a parent or legal guardian. The draft regulations also propose limiting the number of SIM cards that can be registered under an individual’s name, regardless of nationality, as part of efforts to curb SIM card misuse.
MCMC is inviting feedback from the public and industry stakeholders to ensure the proposed standards are practical, comprehensive, and reflective of current telecommunications needs. Submissions can be made through the channels outlined in the Public Inquiry Paper, available on MCMC’s official website, until 28 November 2025.
On a somewhat related note, Comms Minister Datuk Fahmi Fadzil announced last month that all prepaid SIM registrations will be required to verify via MyDigital ID by the end of 2025, as a measure to tighten security and prevent misuse of SIM cards. This move complements MCMC’s efforts to strengthen authentication and could work hand in hand with the proposed standards to improve SIM verification across Malaysia’s telecom sector.
(Source: MCMC [official website])
