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Home Telco

U Mobile Is Adding A Hotspot Quota For Its Postpaid 38 Plan

The SMS rate is also getting up to five times more expensive.

by Ikmal Rozlan
August 8, 2022
u mobile postpaid 38

U Mobile's "5G ready" Postpaid 38 plan. Image: U Mobile

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Local telco U Mobile will be putting a new cap on hotspot usage for its existing Postpaid 38 plan, which was launched earlier this year. This is according to an SMS sent from the carrier to U Mobile user Azren Bakar, informing him of the forthcoming change.

Currently, the Postpaid 38 plan gives U Mobile users a monthly data limit of 30GB, with no restrictions on hotspot usage as long as you have not used up the quota. This is set to change starting from 17 August, with customers being limited to only 5GB per month moving forward.

Kenapa plan yang bukan unlimited data (Postpaid38=limited 30gb) akan ada hotspot quota 5gb?
c.c @Soya_Cincau pic.twitter.com/EzWIg5dl2B

— Azren Bakar (@azrenbakar) August 4, 2022

The change in the offering is also stated in the company’s FAQ page for Postpaid 38, confirming that the new restriction is set to take place, with no justification given for the separate quota. The exact wording used by the telco is “additional” 5GB hotspot data, meaning that it won’t count against your main 30GB quota.

Moreover, U Mobile is also upping the SMS rate for the plan, which is also due to go into effect on 17 August. The current rate is 3 sen/SMS to U Mobile network and 8 sen/SMS to other networks, but this will be raised to 15 sen/SMS to all networks. That is up to a fivefold increase for sending messages, but then again, SMS is not exactly a common method of communication for most Malaysians anymore.

u mobile postpaid 38 hotspot quota
Screengrab from U Mobile’s FAQ page.

Postpaid 38 costs RM38 per month and comes with unlimited calls and 30GB of data. While it’s priced just a bit more than the U35 plan at RM35 per month, which comes with unlimited data, the Fair Usage Policy (FUP) for the latter is actually just 30GB, giving both plans effectively the same quota.

ALSO READ:  Fahmi: MCMC To Probe Disparities In 4G Coverage Among Telcos

That being said, Postpaid 38 still seems to provide more value as the upcoming 5GB hotspot allocation is still more than U35’s 3GB limit. Not to mention, Postpaid 38 comes with no speed limit while U35 only provides a maximum speed of 3Mbps for data.

(Source: U Mobile FAQ)

Filed Under data quotahotspotpostpaid 38TelcoU Mobile
Updated 12:22 pm, Mon, 8 August 22
http://lowy.at/AHQQu
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