Apple has just launched a repair programme for MacBook and MacBook Pro models with butterfly key switches. While the company says that it involves only a small percentage of its users, it is being applied throughout the world including Malaysia.
As a recap, the new butterfly key switches were first launched in 2015 with the new MacBook, and since then has been used in both refreshed MacBooks as well as MacBook Pros. The design of the switches allows the thinner design of Apples laptop line with the drawback of it being susceptible to ‘sticky’ keys due to trapped dust underneath the keys.
These are the models that are eligible for the free repair programme:
MacBook (Retina, 12-inch, Early 2015)
MacBook (Retina, 12-inch, Early 2016)
MacBook (Retina, 12-inch, 2017)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2016)
MacBook Pro (15-inch, 2017)
Applicable only at Apple Authorized Service Providers, Apple did mention that the programme will not extend the warranty on these models though. However, the company also pointed out that you might be eligible for a refund if you have performed related repairs on the affected MacBook previously.
(Source: Apple Malaysia)
