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Samsung Responds To Galaxy S7 Active IP68 Issues

by Farhan
July 18, 2016
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Samsung has issued a statement to respond to reports of the Galaxy S7 Active failing IP68 water-resistant tests. The company claims that it stands by the rating, and will replace as Galaxy S7 Active device under the warranty in the case that water damage occurs.

The Galaxy S7 active passed rigorous tests to ensure IP68 certification for water resistance.

Samsung stands behind this water resistance certification, and will replace any Galaxy S7 active under its standard limited warranty, should water damage occur.

The Galaxy S7 Active had earlier failed a test from non-profit organisation Consumer Reports. Two devices were subject to a pressurised water tank that simulated being under 1.5m of water. Unfortunately, neither smartphone was able to survive the test and suffered water damage. This stood in contrast to the Galaxy S7 and S7 edge, which had both passed the exact same test with flying colours.

S7 Active Water Damage

Consumers have also been reporting that their devices have been suffering from water damage despite being subject conditions that were less strenuous than the Consumer Reports test.

In any case, this is only a single test and several anecdotes. It is unknown if the problem lies with the IP68 rating on the Galaxy S7 Active, or if there are quality control issues that results in reduced protection from the elements.

[Source: Samsung]

Filed Under Samsungsamsung galaxy s7Samsung Galaxy S7 ActiveSamsung Galaxy S7 Active IP68Samsung Galaxy S7 Active MalaysiaSamsung Galaxy S7 Active water resistantSamsung Galaxy S7 Active Water TestSamsung Galaxy S7 active waterproofSamsung Galaxy S7 edgeSamsung Galaxy S7 water resistantSamsung Galaxy S7 waterproofsamsung malaysia
Updated 11:28 am, Mon, 18 July 16
http://lowy.at/JDZVB
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