Genshin Impact publisher HoYoverse has announced that it is discontinuing support for the game on PS4. In a notice on its gaming community forum HoYoLAB, the company outlined the removal plan for the PS4 version of the action RPG, which comprises three stages starting next month.
First, the game will be removed from the PlayStation Store on 10 September. This means that players who have never downloaded the game on PS4 will be unable to acquire the game. Then, starting from 25 February 2026, players will no longer be able to make in-game purchases.
Finally, the company will officially end all update support for Genshin Impact on PS4 on 8 April 2026. At this point, players will no longer be able to log into the game on the console. Moreover, this version of the game will stop receiving update patches.
While this may come as bad news for PS4 players, the game remains available on other platforms. This includes PS5 and other consoles, as well as PC and mobile. Players can transition to these platforms without losing progress by binding their accounts. To do so, they must first access the in-game Paimon Menu, then navigate to Settings, then Account, and finally the User Center. The game will begin prompting players to bind their accounts starting this December.

According to HoYoverse, the main reasons for the game’s removal from the console include limitations relating to hardware performance and platform application size. The PS4 was launched way back in 2013, making it quite ancient by computing standards. It seems that the console can no longer keep up with the game’s requirements.
Speaking of requirements, the mobile and PC versions of Genshin Impact will be getting new minimum system specifications for the upcoming “Song of the Welkin Moon” update. Players can find out more about the changes and the discontinuation of the PS4 version in the links below.
(Source: HoYoverse [1], [2])