Valve, the owner of the digital distribution game platform, Steam, will no longer offer the no-questions-asked refunds for any game you buy on Steam. Effectively immediately, games purchased via Advanced Access or Early Access and played said game for more than two hours will count against the current limit.
Valve is basically closing the loophole to its refund policy: before the amendment, gamers could play for several hours, ahead of the title’s official launch date and still request a refund after. All because the game wasn’t technically nor officially available on Steam yet.
Well, once again, that ends today, and Valve has updated its refund policy on Steam, as per below.
REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE
When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit. If you pre-purchase a title which is not playable prior to the release date, you can request a refund at any time prior to release of that title, and the standard 14-day/two-hour refund period will apply starting on the game’s release date.
