Editorial Policy
Lowyat.NET exists to inform, empower, and serve Malaysia's technology community. For over two decades, we have been the go-to destination for Malaysians seeking trustworthy technology news, product reviews, buying guides, and informed commentary on the consumer technology landscape.
Our mission is to deliver accurate, fair, and independent journalism that helps our readers make better decisions — whether they are purchasing a new smartphone, choosing a service provider, or staying informed on the latest developments in the technology industry.
We are committed to maintaining the trust of our readers above all else. This editorial policy is a public statement of how we hold ourselves accountable to that commitment.
Every piece of content published on Lowyat.NET is guided by four core principles:
All content published on Lowyat.NET — including news articles, reviews, features, opinion pieces, and buying guides — is held to the following standards:
We take accuracy seriously. If an error is identified — whether by a reader, a subject of coverage, or our own team — we will:
Minor corrections (factual errors, typos, outdated information) are corrected promptly. A note is appended to the article indicating what was changed and when.
Significant corrections (errors that materially affect the meaning or conclusions of an article) are corrected and a clear correction notice is added to the top of the article explaining what was wrong and what the correct information is.
We do not silently alter published articles. All material changes to published content are documented on the article itself. We do not delete articles to avoid accountability.
To request a correction: Contact our editorial team at newsdesk@lowyat.net with the article URL, the specific error, and the correct information with supporting evidence where possible. We aim to review all correction requests within 2 business days.
Lowyat.NET's editorial team operates independently of our commercial and advertising teams. Advertising revenue, sponsorships, and commercial partnerships do not influence our editorial decisions — what we cover, how we cover it, or the conclusions we reach.
Advertisers cannot request positive coverage, the suppression of negative coverage, or advance copies of reviews in exchange for advertising spend. Any brand that attempts to make advertising conditional on editorial favourable treatment will be declined.
Our editorial team has the final say on all published content. Commercial considerations are not brought into editorial meetings and do not factor into news judgement.
Lowyat.NET produces sponsored content, branded features, and commercial partnerships as part of our media business. We are fully transparent about this.
Sponsored content does not appear in our news feed or review sections without clear labelling. Readers can always distinguish between editorial content and commercially funded content.
Product reviews are a core part of what we do at Lowyat.NET. Our review process is governed by the following principles:
Review units: Products reviewed by our team are typically provided by manufacturers or distributors on a loan basis. The receipt of a review unit does not guarantee a positive review, nor does it guarantee coverage at all. We reserve the right to decline to review products from any company at any time.
Purchasing: Where possible, our team purchases products at retail for review to avoid any perception of influence. For products that are loaned, we note this in the review.
No pay-to-review: Manufacturers and distributors cannot pay for a product review or for a positive rating. Review scores and conclusions are reached solely by our editorial team based on the merits of the product.
Review methodology: We test products under real-world conditions relevant to Malaysian consumers. We consider local pricing, local network conditions, local software versions, and local availability when forming our conclusions.
Embargo agreements: We may agree to embargoes that delay publication until a specified date. We do not agree to embargo conditions that require positive coverage, the removal of negative findings, or pre-approval of review text by the manufacturer.
Lowyat.NET values transparent sourcing. Where we quote or draw upon external sources, we link to them directly wherever possible.
Named sources are preferred for all significant claims. We seek on-the-record statements from companies and individuals before publishing factual assertions about them.
Anonymous sources are used sparingly and only where there is a compelling public interest reason and the source cannot reasonably be named without risk to their safety or livelihood. We do not grant anonymity as a matter of convenience. All anonymous sources are known to the editor responsible for the article.
Press releases and statements: We use press releases as a starting point for news coverage, not as finished editorial content. We add context, seek independent comment, and exercise editorial judgement over what is newsworthy.
AI-assisted content: Where artificial intelligence tools are used to assist in the production of content, this is disclosed. AI-generated content is reviewed, verified, and edited by a human editor before publication. AI tools are not used to fabricate quotes, sources, or facts.
Our editorial team members are required to disclose any personal or financial relationships that could create a conflict of interest in their coverage. This includes personal relationships with sources, financial interests in companies being covered, or involvement in activities that could compromise objectivity.
Editorial team members do not accept gifts, hospitality, or other benefits from companies or individuals that they cover or may cover, beyond what is necessary for the review or assessment of a product or service (for example, attending a product launch event).
Where a conflict of interest exists, the relevant editor or writer will be recused from that particular story, and the situation will be handled by another member of the team.
Lowyat.NET hosts one of Southeast Asia's most active technology forums. User-generated content published on the forum represents the views of individual community members and is not editorial content produced by Lowyat.NET's staff.
We moderate our forum in accordance with our Forum Rules and Terms of Use. We reserve the right to remove forum content that is illegal, defamatory, harassing, misleading, or otherwise in violation of our community guidelines.
Forum content does not reflect the editorial positions of Lowyat.NET. We do not endorse, verify, or take responsibility for the accuracy of user-submitted posts, comments, or recommendations in the forum.
We welcome feedback, corrections, tips, and questions about our editorial content. Reach our editorial team through the following channels:
This editorial policy was last reviewed and updated in 2026. We review this policy annually and update it as our editorial practices evolve. Questions about specific editorial decisions can be directed to our editorial team.