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Celcom (Malaysia)
Berhad and i-Mobile International Co. Ltd today jointly launched its Blue Cube outlet
at KL Sentral, a powerful ‘one-stop'
concept store for lifestyle mobile devices, 3G services and mobile content
aimed at existing and new Celcom customers. The Blue Cube outlets are managed
by C-Mobile, which is the JV (joint venture) Company of Celcom (Malaysia)
Berhad.
The first of its kind
in Malaysia,
Blue Cube is the first concept store
which allows consumers to experience, touch and feel the full range of mobile
lifestyle products and services from Celcom.
Aside from i-mobile, Nokia,
Motorola, Sony Ericsson, Samsung and Dopod, customers will also be able to
purchase Apple iPod and BlackBerry. The store also sells data cards, SIM cards
and offers access to Channel X -
Celcom's New and Ultimate Mobile Content Channel. Blue Cube also handles prepaid
and postpaid registration and payment.
"Blue
Cube offers the power of total lifestyle mobility to our customers. The launch
of Blue Cube is also part of Celcom's aim in offering a seamless experience for our customers. We believe that the key to ensuring
a customer's loyalty lies in creating a positive experience for them every time
they visit a Blue Cube outlet," said Dato' Sri Shazalli Ramly, Chief
Executive Officer of Celcom (Malaysia) Berhad. "We also wanted the ‘wow-factor'
and get closer to the people on the street, which is why we picked Kuala Lumpur
Sentral as the inaugural Blue Cube store launch."
"We expect Blue Cube to lead and innovate telco
retailing, creating new best
practices that will be an example to all current dealers, building a sustainable competitive advantage for Celcom in the
long term. Moving forward, Blue Cube will be a channel showcasing the essence
of Celcom's powerful products and services in a demonstrable way that will no
doubt resonate with our target customers," he added.
According to Mr
Phanthep Chatnarat, CEO of C-Mobile Sdn Bhd, "C-Mobile was
formed on 16th January this year and today we have 5 outlets since
the opening of our first store on 11th March 2007. In the very near
future, we expect to have a chain of outlets to cover all towns throughout Malaysia."
"The launch of Blue
Cube marks a significant milestone for Celcom (Malaysia) Berhad and i-Mobile
International Co. Ltd in achieving a step further in innovation, mobility,
lifestyle and success in the local retail industry. This effort also reiterates
our vision to be the largest chain of distribution network and concept stores
in Malaysia
with an impact to the consumers," said Mr. Phanthep.
Also
speaking at the opening ceremony, Dato'
Shaziman Bin Abu Mansor, Deputy Energy, Water and Communications Minister said, "I would like to take
the opportunity to congratulate Celcom for taking this bold step in improving
its customer interaction. Definitely, the store would enable Celcom to reach
out to the daily commuters at KL Sentral as well as the visiting tourists
during this Visit Malaysia Year 2007."
Aside from KL Sentral, Blue Cube concept stores are
also located at The Curve, The Mines Shopping Centre, and Sunway Pyramid in the
Klang Valley
and Queensbay Mall in Penang. Celcom and C-Mobile plan to have more outlets by end
of 2009.
The normal business hours for Blue Cube stores located
in shopping malls are 10 am to 10
pm daily. However, for Blue Cube stores located outside shopping malls, the
business hours will depend on the high traffic time for that particular area.
For example, the Blue Cube at KL Sentral is open from 7 am to 7.30 pm daily.
Celcom
currently has 6.2 million customers and over 270,000 3G subscribers. It has the widest network of any mobile network operator in the country,
covering 97 per cent of Malaysia.
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